Earbuds inserted in the ear using in ear tips can become dirty over time due to body heat, sweat, or oil. Accumulated contamination may block the speaker and result in lower than normal volume.
We recommend that you regularly clean the ear tip using the following guidelines.
- Remove the ear tip from the speaker/earbud.
- Use a wash cloth dampened with warm water. Wipe the outer surface of the ear tip and let it air dry completely before the next use.
- Use a cotton swab dampened with warm water to clean around the hole in the middle of the ear tip. Let it air dry completely before its next use.
- Do not clean the speaker itself - clean only the ear tip.
General advice about care and hygiene
Do not handle the ear tips immediately after applying hand sanitisers, lotions, or sunscreen.
Try each different ear tips sizes to get the optimal fit (medium size comes pre-mounted with your new Mivi Collar). The fit should feel tight and secure in your ear. Ensure the ear tips is firmly attached.